CRM: Customer Relationship Management

 

Increase your conversions, know your clients, reach them when they are ready to buy, and keep them happy for repeat sales.  

Do you still think CRM is a glorified contact management system? Or good for operational efficiency and automation only? If yes, you are simply not getting what you can out of your business, and you’re leaving real money on the table.

CRM systems have evolved well beyond their traditional roles and are fast becoming demand generation and marketing machines – as marketing and sales themselves become increasingly technology-dependent. But as CRM touches more of your business functions more deeply, the complexity multiplies as well. To get at the pot of CRM gold, you need a technology partner who understands business analysis and works as an extension of your sales and marketing team.

With exhaustive knowledge of cloud-based CRM systems, Skyrope can:

  • Help you find the right CRM system for your business – a make-or-break decision
  • Integrate it with all you have in the most cost-effective way
  • Make it capture all leads and intelligence from your web site
  • Use it to develop new and improved client management methods and expert systems
  • Use it to kick-start your sales and marketing 2.0 efforts
  • Use it to turbo-charge your demand generation and improve your conversion rate
  • Manage it for you as an extension of your business – keeping you ahead of the curve

The following is an incomplete list of common cloud-based CRM systems we can help you with soup-to-nuts:

The proven leader in on-demand CRM, salesforce.com empowers customers to stand out from the crowd. The multiple editions combine award-winning functionality, proven integration, point-and-click customization, global capabilities, and superior user experience. Salesforce.com has a customer success rate of 95%.

View Flash Demo >>


 

Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company’s sales, marketing, and customer service processes-along with native Microsoft Office Outlook integration-Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.

View Microsoft Dynamics CRM Demo >>


InfusionSoft excels at e-Marketing and is geared towards smaller businesses. E-Marketing is the use of electronic media to automatically capture leads, bridge the gap between marketing and sales, and effectively communicate with prospects and customers to build long-term relationships. Infusionsoft provides a cloud-based solution at an affordable price.

Visit Infusionsoft >>


SugarCRM is an excellent lower-cost alternative to Salesforce.com that is a great fit for some businesses. Originally an open source project, the commercial version of SugarCRM has been a major contender for a long time. Now with a significantly improved user experience and better integration points, SugarCRM should be in the top-5 for your consideration.

Visit SugarCRM >>


Let us have a look at your business and what you’re doing today to manage customers and opportunities. Engage us for a FREE, no-obligation CRM evaluation and find out what you’ve been missing out on.

What Our Clients Say

Testimonial 2

“We first met with Skyrope when we were having major inefficiencies at the office. As a well-established but very busy medical practice, we had fallen behind in our billing, our infrastructure was outdated, and the whole operation suffered.

Skyrope handled everything from giving us a new network with office automation to paperwork reduction and connectivity to outside sources, from HIPAA-compliant security to integrating our site with our outsourced medical billing provider – and data center services ranging from email to storage, from backups to disaster recovery. They truly offered from one source what it would have taken several vendors to do with massive project management overhead, for which we simply would not have had the time or the know-how. I think where Skyrope really shines is in the accountability they take for what they build and the comprehensive ongoing support they provide.”

Gerry McGillicuddy, MD
Principal, Worcester Neurosurgery Group

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